To have your license file(s) sent to the email address used for purchasing, either enter that email address (which will retrieve all related license files, including App Store crossgrade licenses), or a specific order number. The order number must be in the form of MAN123456-1234-12345. You also need to solve the simple math captcha, then click Submit.
App Store Upgrade Customers: If you have purchased a direct App Store upgrade from us (i.e. Moom 4 Upgrade), please enter your email address (not your order number) in the form, to insure you receive your crossgrade licenses and your upgrade licenses.
If you don't remember ever receiving a crossgrade license, please contact us for help, and we'll figure it out.
This system should be able to retrieve a license file for any purchase made directly from us, from 2010 onwards. However, this will only work if you still have access to the email address you used when placing the order.
Please contact support if you no longer have access to the email address used when purchasing, or if you don't receive an expected license file download link.
If you have only purchased our apps from the App Store, this license lookup tool is not needed. We don't get any info about our customers from Apple, but more importantly, you don't need license files to use App Store apps: The App Store app takes care of licensing your purchases. You can just reinstall your purchased apps by finding them in the store, or in the Purchases section of the app, and clicking the download/install button.
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