Frequently Asked Questions
These FAQs apply to all of our apps—licensing questions, App Store vs. direct purchasing, etc.
- How can I find/update the latest version of my Many Tricks' apps?
- How do I copy my licenses to another computer?
- What are the terms of your software license?
- Why isn't my upgrade license working on a new Mac?
- Can I convert a Mac App Store purchase to a direct license?
- Do you have mailing lists for your apps?
- Do you offer quantity discounts?
- How can I buy from the App Store after using a trial version?
- How can I save my license files forever?
- How can I see log entries for the app I'm using?
- How do I send in a crash report?
- How-To: Replace preference files in OS X 10.9 and newer
- I get a 'failed to verify the preflight file' error from the Mac App Store?
- Should I buy from you or from the Mac App Store?
- What are regular expressions and why do I need them?
- Why do I get an 'update error' when trying to update one of your apps?
- Why do your apps contact your web site?
- Why does the App Store show a price for your app even though I bought it?
- Why don't you document all of your apps' hidden preferences?
- Will my license expire—is it a subscription?