Setup

After installing Moom, it should have walked you through the process of granting it access via Apple's Accessibility permissions system. But if that didn't happen for some reason, here's how to give Moom the permissions it needs to work.

 

macOS 11 and Newer

With Moom installed, open System Settings, then select Privacy & Security. In the long list of topics in the right-side window, find and click on Accessibility:

The Accessibility panel

Within the Accessibility panel, scroll down until you find Moom; once you see it, make sure the slider is enabled:

Access approved!

If you don't see Moom in the list at all, click the "+" sign at the bottom of the list, enter your password when prompted, and then navigate to the Applications folder in the window that appears. Find Moom and double-click it to add it to the list (and grant it approval).

 

Older macOS Versions

In versions of macOS prior to macOS 11 Big Sur—specifically, macOS 10.13 (High Sierra), macOS 10.14 (Mojave), and macOS 10.15 (Catalina)—enabling Moom is slightly different. When launched, you'll see this dialog:

Assistive setup

Click Open System Settings, and you should see Moom listed; check the box next to its icon to grant it permission to run.

To manually add Moom to the list, open System Settings, then open Security & Privacy, and then Accessibility. From there, the steps are the same as detailed above: Click the "+" sign, find Moom in your Applications folder in the dialog that appears, and click Open.

Once you see the Moom icon with the box next to it checked, Moom is ready to use.

 

Troubleshooting

If Moom's pop-up palette doesn't appear when you hover over a window's green (or yellow or red, depending on your Moom settings) window widget, this is usually a sign that the macOS Accessibility system has lost track of Moom's permissions.

There are a number of things you can do to try to kick start the OS, and they're all covered here:

How can I get Moom's pop-up palette to appear?

If none of those solutions solve the problem, please use one of the contact methods at the bottom of the Overview of Moom chapter to get further assistance.

 

About Licenses

Many Tricks uses license files for app licensing—there's no long string of license text to copy and paste, and you can easily back up our license files, as they're just small text files. Where this does get a little complicated is if you purchased an upgrade license to Moom 4, as you then need two license files to install Moom on a new Mac: Your Moom 4 upgrade license, and your original Moom 3 license.

There is, however, a simpler way: When Moom finds an upgrade license file, it creates a new combined license that you can use to license Moom on a new Mac (or after a macOS reinstall, etc.). The easiest way to get this combined license file is to open Moom's License window (Moom menu > Moom > License). Click on the icon at the top right of the window, and you'll see this drop-down menu:

Moom's license window

Select Export License…, give your new license file a name and pick a save location, and that's it—the extension on the file will be moomcombolicense, and this is the only file you need to license Moom on a new Mac. Note that you cannot retrieve this license using our license lookup tool, so you should make a backup of it somewhere where you can always get to it (i.e. a cloud folder).